Not Getting Intercompany transaction notification

ERROR

Not Getting Inter-company transaction notification from Recipient user for inbound transaction

SOLUTION

Check your workflow background engine and agent listener status.

Follow the below process step to ensure workflow services up and running.

Step 1.  Start the Workflow Agent listener Service:

A. Navigate to Workflow administrator Web Applications Responsibility.
B. Click on Workflow Manager.
C. Click on Service Components icon.
D. Click on the Workflow Agent listener Service link (Container column).
E. Select Workflow Agent listener Service.
F. Select Start from the list of values (top).
G. Click on go.
H. Wait until the Workflow Agent listener service is “Activated”.

Step 2. Retest the issue.