BI Publisher (formerly XML Publisher) Requests Are Failing With Error “OPP Error Oracle.apps.xdo.XDOException: Error Creating Lock File
ERROR
BI Publisher (formerly XML Publisher) Requests Are Failing With Error “OPP Error Oracle.apps.xdo.XDOException: Error Creating Lock File
oracle.apps.xdo.XDOException: Error creating lock file
at oracle.apps.xdo.oa.util.FontCacheManager.createLockFile(FontCacheManager.java:363)
at oracle.apps.xdo.oa.util.FontCacheManager.getFontFromDB(FontCacheManager.java:412)
at oracle.apps.xdo.oa.util.FontCacheManager.getFontFilePath(FontCacheManager.java:221)
at oracle.apps.xdo.oa.util.FontHelper.createFontProperties(FontHelper.java:432)
at oracle.apps.xdo.oa.util.ConfigHelper.getFontProperties(ConfigHelper.java:166)
at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5817)
at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3459)
at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3548)
at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:302)
at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:179)
[10/11/15 7:14:50 AM] [493966:RT178323863] Output file was found but is zero sized – Deleted
[10/11/15 7:14:50 AM] [UNEXPECTED] [493966:RT178323863] oracle.apps.xdo.XDOException: Error creating lock file
at oracle.apps.xdo.oa.util.FontCacheManager.createLockFile(FontCacheManager.java:363)
at oracle.apps.xdo.oa.util.FontCacheManager.getFontFromDB(FontCacheManager.java:412)
at oracle.apps.xdo.oa.util.FontCacheManager.getFontFilePath(FontCacheManager.java:221)
at oracle.apps.xdo.oa.util.FontHelper.createFontProperties(FontHelper.java:432)
at oracle.apps.xdo.oa.util.ConfigHelper.getFontProperties(ConfigHelper.java:166)
at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5817)
at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3459)
at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3548)
at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:302)
at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:179)
SOLUTION
Troubleshooting Steps:-
1. Check the error in OPP logs. Log file location is
cd $APPLCSF/$APPLLOG
ls –ltr FNDOPP* | tail
Solution
1. Login to Front End, Goto XML Publisher Administrator -> Administration -> General Tab -> Temporary directory
2. Make sure the Temporary directory path is set correctly as mentioned in the above
3. Make sure that this directory can be written to by applmgr from the node that the OPP is running on. You can use the touch command to test this.
4. Set the temporary directory to it’s own directory at least 20x larger than the largest data file used by XMLP. Start off with at least 5GB.
5. Try resetting the diretory to a different directory on the same mount as the OPP
6 Bounce Concurrent Manager
7. Retest the issue
[edsanimate_start entry_animation_type= “fadeIn” entry_delay= “1” entry_duration= “0.5” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “infinite” keep= “yes” animate_on= “load” scroll_offset= “” custom_css_class= “”]
Reference: Doc ID 1512691.1
[edsanimate_end]